Returns & Exchanges

At JK, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for products in their original, unopened condition. If you are not happy with your order, our streamlined process ensures a quick and easy resolution for all our customers.

1

Initiate Your Request

Log into your JK account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Securely

Place the unused items back into their original packaging, ensuring all protective seals are intact to prevent damage during transit.

3

Ship the Package

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing